TERMS OF SERVICE

Last Updated: [23/10/2026]

1. Introduction

Welcome to Fachos (“we,” “our,” or “us”). These Terms of Service govern your access to and use of our website, online store, products, and related services.

By visiting our website or placing an order, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website.

Our store is operated from Pakistan. These terms apply to customers who access our website or purchase our products, subject to applicable law.

2. Account Terms

You may be required to provide certain information to create an account or place an order.

You agree to:

• Provide accurate, current, and complete information.

• Keep your account information up to date.

• Maintain the confidentiality of your account credentials.

• Notify us promptly if you suspect unauthorized access to your account.

• Use your account only for lawful purposes.

You are responsible for activities carried out through your account, subject to applicable law. We reserve the right to suspend or terminate accounts involved in fraud, abuse, unlawful activity, or violations of these Terms.

We will not exclude or restrict any rights you have under applicable consumer-protection laws.

3. Products and Descriptions

We make reasonable efforts to display accurate product descriptions, images, specifications, sizes, colors, and prices.

However, actual product appearance may vary slightly due to screen settings, lighting, photography, or manufacturing differences.

Product availability may change without notice. We do not guarantee that every product displayed on our website will always be available.

Nothing in this section permits us to misrepresent a product or avoid responsibility for inaccurate descriptions, defective goods, or other obligations imposed by applicable law.

4. Pricing and Payment

All prices are displayed in [CURRENCY, e.g., PKR] unless otherwise stated.

Prices may change without prior notice, but changes will not normally affect an order that we have already accepted, except where correction is necessary for an obvious pricing error or required by law.

Available payment methods may include:

• Cash on Delivery (COD)

• Bank transfer

You agree to provide accurate billing, delivery, and payment information.

Orders paid through electronic payment providers may be subject to their terms, verification processes, and security checks.

Any applicable delivery charges, taxes, or additional fees will be disclosed at checkout or otherwise as required by law.

If a payment fails or cannot be verified, we may delay processing or cancel the order and notify you as appropriate.

5. Order Placement and Acceptance

Placing an order constitutes an offer to purchase the selected products under these Terms.

After you place an order, you may receive an order confirmation by email, SMS, or another contact method. This confirmation acknowledges receipt of your order and does not necessarily mean that the order has been accepted.

We reserve the right to decline, limit, or cancel an order for legitimate reasons, including:

• Product unavailability.

• Suspected fraud or unauthorized payment.

• Incorrect product or pricing information.

• Delivery restrictions.

• Errors in order information.

• Other lawful business or operational reasons.

If we cancel an order after receiving payment, we will arrange a refund of the amount paid for the cancelled order in accordance with applicable law and our Refund Policy.

We may contact you to verify your order or delivery details before dispatch.

6. Shipping and Delivery

We deliver to eligible locations within Pakistan.

Available shipping methods depending on your location and the options displayed at checkout.

Estimated delivery timeframes are:

• Order processing: 6-7 business days.

• Standard delivery: 3-7 business days after dispatch.

• Express delivery, where available: 6-7 business days after dispatch.

These timeframes are estimates and may be affected by weather, public holidays, courier delays, remote-area delivery limitations, or other circumstances beyond our reasonable control.

You are responsible for providing a complete and accurate delivery address and a reachable contact number.

If a delivery attempt fails because the address is incorrect, the recipient is unavailable, or the customer refuses delivery, additional delivery charges or cancellation may apply where lawful and disclosed.

We will make reasonable efforts to communicate significant delivery delays. Nothing in this section removes any rights you may have under applicable law.

For more information, please review our Shipping Policy.

8. Promotions, Discounts, and Offers

Promotional offers, discount codes, and special prices may be subject to additional terms, including validity periods, product exclusions, minimum purchase requirements, and usage limits.

Unless otherwise stated, promotions cannot be combined with other offers.

We reserve the right to correct promotional errors or withdraw an offer where permitted by law. We will honor accepted transactions as required by applicable law.

9. Prohibited Uses

You may use our website only for lawful purposes. You agree not to:

• Violate any applicable law or regulation.

• Commit fraud or provide false information.

• Use stolen payment details or engage in unauthorized transactions.

• Interfere with the security, functionality, or operation of our website.

• Attempt to gain unauthorized access to our systems or other users' accounts.

• Introduce malicious software, harmful code, or automated activity that disrupts the website.

• Copy, reproduce, distribute, or commercially exploit website content without permission, except as permitted by law.

• Use our products or website in a way that infringes the rights of others.

We may restrict access, suspend accounts, cancel orders, or take other lawful action in response to prohibited conduct.

10. Intellectual Property

Unless otherwise stated, website content—including text, logos, graphics, product photographs, designs, and other materials—is owned by or licensed to [STORE NAME].

You may view and use this content for personal, non-commercial shopping purposes. You may not reproduce, modify, publish, distribute, or commercially use our content without prior written permission, except where permitted by law.

All third-party trademarks and product names remain the property of their respective owners.

11. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, courier companies, analytics providers, and social media platforms.

Third-party services are governed by their own terms and privacy policies. We are not responsible for the independent practices of third parties, except to the extent responsibility cannot lawfully be excluded.

We encourage you to review the relevant third-party terms before using those services.

12. Disclaimer and Limitation of Liability

We make reasonable efforts to keep our website accurate, secure, and available. However, we do not guarantee uninterrupted access or that the website will always be free from errors or technical issues.

To the maximum extent permitted by applicable law, Fachos will not be liable for indirect or consequential losses arising from the use of our website or services where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability for fraud, willful misconduct, or any liability that cannot legally be excluded or limited.

We do not exclude or restrict consumer rights or remedies relating to defective products, misleading descriptions, refunds, or other matters where applicable law provides protection.

Where a limitation of liability is legally permitted, it will apply only to the extent allowed by the relevant law.

13. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or reasonable expenses directly arising from your unlawful use of our website or your material violation of these Terms.

This section does not require you to indemnify us for our own unlawful conduct, negligence where liability cannot be excluded, or obligations imposed on us by law.

14. Privacy and Personal Information

Your use of our website is also governed by our Privacy Policy, available at [PRIVACY POLICY URL].

We may collect and process information necessary to manage orders, process payments, arrange delivery, respond to customer inquiries, prevent fraud, and improve our services, as described in our Privacy Policy and subject to applicable law.

15. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, services, or legal obligations.

The updated version will be published on this page with a revised “Last Updated” date.

Changes will apply from the stated effective date, subject to applicable law. Changes will not retroactively remove rights already accrued to customers where prohibited by law.

Your continued use of the website after the effective date constitutes acceptance of the revised terms to the extent permitted by law.

16. Governing Law and Pakistani Jurisdiction

These Terms of Service are governed by the laws of the Islamic Republic of Pakistan.

Subject to applicable consumer-protection legislation and mandatory legal rights, disputes arising from these Terms or your use of our website will be subject to the jurisdiction of the competent courts of Rawalpindi, Pakistan.

Nothing in this section prevents a customer from exercising a right to bring a claim before another court or forum where applicable law permits or requires it.

17. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be limited or removed only to the extent necessary. The remaining provisions will continue to apply, subject to applicable law.

18. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Refund and Returns Policy, and any additional terms displayed at checkout, form the agreement governing your use of our website and purchase of products.

If any provision conflicts with mandatory applicable law, the relevant legal requirement will prevail.

19. Contact Information

If you have questions about these Terms of Service, please contact us:

Store Name: Fchos
Email: fachostore1@gmail.com
Phone / WhatsApp: +923465472937
Business Address: Rawalpindi Shamsabad 
Country: Pakistan